Returns & Exchanges
At Abraxas Cookshop, we want you to be completely satisfied with your kitchenware; if you are not happy with your purchase, you can return unused items in their original packaging within 30 days.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization number.
Secure Packaging
Carefully pack the items in their original box, ensuring all protective inserts and manuals are included to prevent damage during transit.
Label and Post
Attach the provided return label to your package and drop it off at your nearest authorized courier location or post office.
Refund Processing
Once our warehouse inspects the returned cookware, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing